If you lead your busines using EOS (Entrepreneurial Operating System), you know that dealing with issues and obstacles is the crux of the fourth of the 6 core EOS elements for building a thriving business.
In EOS terminology, “issues” are obstacles that somehow prevent your company from reaching its goals. EOS refers to goals as “Rocks”. An issue may prevent completion of a Rock, negatively affect a scorecard metric, or threaten the cohesiveness of a core process. Issues may be operational, or they may be related to personnel.
EOS has a systematic way to deal with issues and overcome them. When an issue is encountered, it should be added to a list to be addressed at the next weekly meeting. They are generally stated as a problem. Weekly, team members discuss issues and identify the root causes.
One or more to-dos, geared toward removing issues, are assigned to individuals. Those individuals are held accountable to completing the action item. In each consecutive weekly meeting, to-dos are tracked to ensure they are completed, and the issue is solved. The obstacle to the goal is removed.
Read more about EOS here.
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